MODULE DESCRIPTIONS
Adaptive Planning 1
This lecture will explore the concept of "Plan to Replan," highlighting the dynamic nature of agile planning compared to traditional, non-agile methods. We will discuss the core principles of agile planning, emphasizing the importance of flexibility and responsiveness to change through progressive elaboration. The session will cover the value of timeboxing as a technique to maintain focus and deliver incremental value. Additionally, we will delve into strategies for unlocking intrinsic motivation within teams, fostering a culture of continuous improvement and engagement. Finally, we will examine various decision-making models that empower teams to make informed and collaborative choices, ensuring effective and agile project management. By the end of this lecture, you will understand how to implement agile planning techniques and create an environment that supports adaptive and motivated teams.
Adaptive Planning II
This lecture will continue our exploration of adaptive principles in agile methodologies with a focus on estimation techniques. We will delve into key factors that influence estimates and how to create effective user stories that capture project requirements. The session will highlight the importance of the three C's—Card, Conversation, and Confirmation—in developing clear and actionable user stories. We will also explore the concept of relative sizing, a method used to estimate effort by comparing tasks to one another rather than using absolute measures. By the end of this lecture, you will have a deeper understanding of how to accurately estimate project tasks and create user stories that drive project success in an adaptive environment.
Agile History, Principles, and the Mindset
This lecture will focus on Agile in Practice, providing practical insights into how Agile principles and methodologies can be applied to real-world projects. It will cover the foundational concepts of the Agile framework, including iterative development, value-driven delivery, and continuous feedback loops. Participants will learn how to implement Agile practices such as Scrum, Kanban, and Lean product development. The session will also emphasize the importance of team collaboration, adaptive planning, and fostering an Agile mindset that allows for flexibility and responsiveness to change throughout the project lifecycle.
Agile Principles and the Mindset
This lecture will focus on Agile Principles and the Mindset, beginning with a comprehensive review of the Agile framework and its core values as outlined in the Agile Manifesto. We will discuss how these principles apply to your projects and personal approach to work. The session will cover various Agile methodologies and approaches, such as Scrum, Kanban, and Lean, emphasizing their practical applications and benefits. Additionally, we will explore the servant/leader mindset, a key aspect of Agile that promotes effective leadership through support, empowerment, and collaboration. By the end of the lecture, you will have a deeper understanding of how to implement Agile principles and adopt a mindset that fosters continuous improvement and team success.
Agile Value-Driven Delivery
This lecture will focus on Agile Value Driven Delivery, where we will delve into the principles of defining and assessing value within projects. We will explore customer-centric priorities, emphasizing the importance of understanding and delivering what is most valuable to the customer. Various prioritization schemes will be discussed to help you effectively determine and rank project tasks based on their value contribution. Additionally, we will cover verification and validation processes to ensure that the delivered products meet the desired quality standards and truly fulfill customer needs. By the end of this lecture, you will have a clear understanding of how to drive value in Agile projects, prioritize effectively, and ensure quality outcomes.
Agile and the Engineer
This lecture will focus on the integration of Agile principles in engineering projects. It delves into the evolution of project management methodologies, comparing traditional approaches like Waterfall to modern Agile methods. Key topics include the Agile mindset, the role of an engineer as a leader, and how Agile values and principles are applied to real-world scenarios. The lecture also highlights the significance of adopting an Agile mindset, which fosters continuous improvement, adaptability, and collaboration, essential for success in today’s dynamic engineering environments.
Analytical Solution Development
This lecture focuses on Analytical Solution Development in business process engineering. It covers key aspects of Benefits Management and Solution Evaluation in project and program management. The lecture dives into creating a Benefits Management Plan, developing Key Performance Indicators (KPIs) to measure solution success, and integrating these into a Solution Evaluation Plan. Additionally, it explores benefits transition and sustainment planning, ensuring that the solution is successfully integrated into the organization's operations and continuously provides the intended value.
Analyzing the Competition
This lecture will focus on understanding the critical aspects of analyzing competition within business contexts. It will cover key strategies like Porter’s Five Forces and Generic Strategies, which are vital for gaining a competitive edge. The lecture will also introduce tools such as the Ansoff Growth Matrix and BCG Marketing Mix, both crucial for market analysis. Additionally, it will emphasize the importance of conducting detailed user research, crafting market requirements, and collaborating across teams to develop product requirements informed by competitive analysis.
Business Agility I
This lecture will focus on Business Agility, particularly how organizations can adapt to dynamic markets and evolving customer needs through Agile product development and scaling practices. It covers key topics such as customer-centricity, Release on Demand, and the CALMR approach (Culture, Automation, Lean, Measurement, Recovery). The session emphasizes strategies like queue management, continuous delivery pipelines, and Lean Portfolio Management, delivering enterprise-level solutions while aligning organizational strategy with execution.
Business Agility II
This lecture will focus on the second part of Business Agility, emphasizing the role of engineers in enhancing organizational agility through frameworks like SAFe and the House of Lean. It explores how to scale agility in enterprises, embed Lean thinking across teams, and sustain agility using tools such as Kanban boards for workflow assessment. The session highlights the importance of business agility, strategic adaptability, and fostering a learning culture to drive continuous improvement and ensure the long-term success of organizations.
Business Analysis Framework
This lecture will focus on the Business Analysis Framework, exploring the core components of planning and its influence on engineering projects. It covers various elicitation techniques, the creation of comprehensive Business Analysis Plans, and the importance of requirements documentation and traceability. Attendees will learn how to apply these techniques to real-world projects, define project requirements, and ensure effective communication among stakeholders. Additionally, it highlights the integration of business analysis deliverables into project plans, contributing to successful project outcomes.
Business Process Mapping in the Digital Age
This lecture will focus on the fundamentals of business process mapping in the digital age. It covers key concepts like process mapping, change management, and performance improvement. Attendees will learn how to create agile and dynamic business process maps for both basic and complex operations, enhancing transparency and efficiency in workflows. The session also emphasizes the importance of visualizing processes to enhance transparency and efficiency while addressing challenges such as complexity and resistance to change within organizations.
Business Rules and Requirements
This lecture will focus on exploring business rules and their critical role in project requirements. It will guide participants in distinguishing business rules from general business requirements and explain their broader applicability across an entire organization. The session will also cover how business rules influence organizational philosophy and guide decision-making processes. Attendees will learn methods to elicit business rules, understand their impact on projects, and develop strategies to document and apply them effectively to align project outcomes with business objectives.
Communication Engagement
This lecture focuses on Communication Engagement within Business Process Management (BPM). The session covers strategies for effective communication, ensuring transparency and clarity across all levels of management and stakeholders involved in BPM activities. Participants will learn how clear and structured communication ensures the successful execution of BPM activities and enables organizational change.
Continuous Improvement Methodology
This lecture will focus on Continuous Improvement in Agile, emphasizing the importance of regularly evaluating and refining processes. It introduces concepts like Kaizen, systems thinking, and value stream mapping to identify inefficiencies and implement incremental improvements. Participants will explore techniques such as project pre-mortems to foresee potential failure points and retrospectives to capture lessons learned during the project. By fostering a culture of continuous improvement, teams can enhance productivity, quality, and overall project success.
Continuous Improvement and Monitoring
Monitoring progress is critical to the success of BPM. This lecture focuses on the continuous improvement cycle, monitoring, and analyzing business processes to identify areas for ongoing optimization. The session addresses how regular evaluations and feedback loops help maintain efficiency and accuracy within workflows. By tracking KPIs and benchmarking data, participants will understand how continuous improvement plays a significant role in achieving long-term process improvement and sustainability.
Continuous Improvement
This lecture will focus on the concept of Continuous Improvement, emphasizing the importance of learning and adapting throughout the project lifecycle. We will explore the process of capturing lessons learned, and understanding how we learn from both successes and failures. The session will identify common anti-patterns that hinder progress and discuss strategies to avoid them. We will delve into the practice of retrospectives, a key agile technique for reflecting on past work and identifying opportunities for improvement. Additionally, we will cover methods for improving workflow to enhance efficiency and productivity. By the end of this lecture, you will have a comprehensive understanding of how to implement continuous improvement practices to drive ongoing success in your projects.
Cross-Functional Team Dynamics
This lecture focuses on Cross-Functional Team Dynamics in Agile project management. It covers the roles within Agile teams, the importance of continuous planning with the "plan together" mindset, and the use of time-boxing techniques to prioritize tasks. The lecture emphasizes how to build effective cross-functional teams tailored to project requirements and how to ensure built-in quality across product development stages. Best practices for Scrum iterations are also discussed to streamline team output and integrate Agile methodologies for successful collaboration.
Data Visualization in Business Analysis
This lecture focuses on Data Visualization in Business Analysis and teaches participants how to effectively use visual tools to communicate insights. It covers techniques for reducing complexity, enhancing shared understanding, and making data more interactive. The session emphasizes storytelling practices, helping analysts convey both current and future states of business processes. Participants will learn to choose appropriate visual formats, like charts and diagrams, based on whether the information is conceptual or data-driven, and whether it’s exploratory or declarative. The lecture also provides practical exercises for honing visualization skills.
Data Visualization
This lecture on Data Visualization will focus on the fundamental techniques and tools used to effectively present data in the context of business process improvement. It covers the use of flowcharts, value stream mapping, and supplementary tools such as swimlane diagrams, data flow diagrams, and functional decomposition. The goal is to help learners understand how to translate complex data into clear visual representations that aid decision-making and process optimization in organizational contexts.
Design Thinking & Customer-Centricity
This lecture will focus on integrating design thinking methodologies into business operations, with a strong emphasis on a customer-centric approach. Participants will learn how to use empathy to understand customer needs, ideate innovative solutions, and prototype ideas that address real-world challenges. The lecture will explore the five phases of design thinking: empathize, define, ideate, prototype, and test, showing how they foster creativity and drive meaningful innovation that aligns with customer expectations and business objectives.
Design Thinking and Prototyping for Innovative Solutions
This lecture will focus on exploring Business Analysis, particularly the design thinking process within the solution space. It covers how to define the point of view (POV) for problem-solving, utilize design thinking tools for ideation, and apply low-fidelity prototypes to address stakeholder needs. Participants will learn how to create and test prototypes, refine problem statements into actionable questions, and implement ideation techniques like brainstorming. The session also emphasizes user-centered problem framing and strategies for gathering feedback through effective prototyping and testing.
Design Thinking for Effective Business Analysis
This lecture will focus on key concepts of business analysis, with an emphasis on identifying and understanding customer needs through design thinking. It explores techniques like journey mapping and data visualization to better understand user pain points and opportunities for improvement. Participants will learn how to develop strong problem statements and explore solutions through prototypes and iterative testing. The lecture also covers empathy mapping as a tool for better understanding customer behavior and needs, providing practical techniques for conducting discovery interviews and organizing data for business analysis.
Design Thinking
This lecture focuses on Design Thinking, a human-centered, iterative problem-solving methodology. It covers key aspects such as identifying and articulating real-world problems, creating Point of View (POV) statements, and generating maps, and emphasizing user-centric innovation. The process involves understanding user experiences and needs while employing divergent and convergent thinking techniques to explore a wide range of solutions. Additionally, the lecture highlights the importance of empathy and iterative prototyping to minimize risks and develop solutions that will user requirements.
Drivers and Triggers
This lecture will focus on drivers and triggers in the context of business process management (BPM). The session emphasizes the importance of business drivers and triggers in initiating BPM activities, detailing how they influence decisions, objectives, and outcomes. It also explores top-down and bottom-up approaches in BPM planning and execution, providing real-world insights and examples.
Emerging Risks and Trends
This lecture will focus on Emerging Risks and Trends in risk management, exploring current trends, advances in risk management technologies, and strategies for anticipating future challenges. Key topics include the integration of risk management into strategic planning, proactive and holistic risk management approaches, and the role of technologies like AI, machine learning, and IoT in transforming risk identification and assessment. The lecture also addresses major challenges such as climate change, cyber threats, and geopolitical risks, while highlighting opportunities for innovation, resilience, and sustainability in risk management.
Emerging Topics and Practices
The Emerging Topics and Practices in Agile lecture will focus on the latest advancements and evolving trends within Agile methodologies. It will cover areas such as Agile scaling frameworks (SAFe, LeSS), the integration of DevOps for continuous delivery, and the use of Artificial Intelligence (AI) and Machine Learning (ML) to optimize Agile workflows. Participants will also explore Agile leadership practices, the importance of psychological safety in teams, and how remote work has reshaped Agile practices. These emerging topics ensure teams stay competitive and adaptable in a rapidly changing environment.
Enhancing Customer Experience through Journey Mapping
This lecture will focus on "Journey Mapping – Current State," guiding participants through the process of creating customer journey maps. By understanding the current pain points, touchpoints, and moments of truth, participants will visualize how to enhance customer experiences. Through practical exercises, the lecture emphasizes identifying critical interactions, and framing efforts with a proper point of view, scope, and focus. Participants will gain insights into mapping experiences across various channels and use journey maps to explore possible customer expectations, future value, and service blueprinting for operational improvements.
Enhancing Process Flow
This lecture will focus on various techniques and methodologies designed to improve the overall flow of business processes. It will cover strategies to reduce delays and inefficiencies by streamlining operations, optimizing handoffs between different teams or departments, and eliminating unnecessary steps. The lecture will also explore best practices for creating smoother, more efficient workflows that enhance productivity. Participants will learn how to identify flow interruptions, assess their causes, and implement changes that lead to a more consistent, uninterrupted process flow.
Ethical Considerations in Risk Management
This lecture will focus on Ethical Issues in Risk Management, highlighting the importance of incorporating ethics into risk management processes. It covers key principles like accountability, transparency, and fairness in decision-making. The session introduces various ethical frameworks such as consequentialism, deontology, and virtue ethics, and discusses how they apply to risk management. The lecture also emphasizes the role of leaders in fostering an ethical culture, strategies for monitoring and enforcing ethical practices, and handling challenges like whistleblowing and addressing ethical failures.
Events, Business Use Cases (BUCs), and Product Use Cases (PUCs)
This lecture will focus on understanding how business events trigger processes in a system and the corresponding actions taken by the system, also known as use cases. The lecture will explore the difference between BUCs, which describe the functional interactions within the business, and PUCs, which define interactions with the product. Participants will learn how to model business processes, identify key events, and track these events through system responses to ensure efficient workflow.
Focused Problem-Solving
This lecture will focus on structured techniques for breaking down complex problems into manageable components. Participants will be guided through methods like root cause analysis and the 5 Whys to identify underlying issues. The session will emphasize applying targeted solutions that lead to operational improvements and enhanced efficiency. By focusing on a step-by-step approach, participants will learn to tackle challenges systematically, ensuring that problem-solving efforts are effective and aligned with organizational goals.
Foundations of Business Analysis
This lecture will focus on foundational concepts in Project Business Analysis. It covers the essential roles and responsibilities of a business analyst, how they contribute to project success, and the critical importance of requirement management in ensuring successful project outcomes. Participants will explore tools and techniques for stakeholder engagement, needs assessment, and elicitation. Through exercises, the lecture emphasizes the role of a business analyst in bridging gaps between business needs and technical solutions, as well as managing and communicating requirements throughout the project lifecycle.
Functional and Non-Functional Requirements
This lecture will focus on understanding the transition from Process Use Cases (PUCs) to Functional Requirements, highlighting how each step in the PUC is divided into specific requirements. It will also introduce formal documentation methods for functional and non-functional requirements, covering their distinct roles in project development. Additionally, the session will discuss writing good functional requirements, ensuring they are unambiguous, precise, and testable. The lecture will also emphasize the importance of rationale and fit criteria in validating requirements to ensure alignment with business objectives and customer needs.
Gathering Process Data
This lecture will focus on Gathering Process Data, and exploring the critical role of data collection in business process management (BPM). It emphasizes how establishing BPM foundations serves as the starting point for managing and improving organizational processes. The lecture covers methodologies for gathering relevant process data and setting up foundational principles for the successful execution of BPM. With a data-driven mindset, this session aims to equip participants with practical tools for effective BPM initiatives.
Interactive Activity: Prune the Tree and Sailboat
This lecture will focus on a hands-on activity designed to help participants identify both risks and opportunities within a process. Using the “Prune the Tree” exercise, participants will assess areas that need to be trimmed or adjusted to improve efficiency. The “Sailboat” visualization will help teams recognize driving forces that push projects forward (wind) and obstacles (anchors) holding them back. These exercises will enhance strategic planning by encouraging proactive risk management and identifying growth opportunities.
Introduction to Data Visualization
This lecture will focus on the foundational principles of data visualization, teaching participants how to convert raw data into meaningful visual representations. It will explain how visual tools such as bar charts, line graphs, and scatter plots can simplify complex datasets, making trends and insights easier to understand. Participants will explore how effective visualization enhances decision-making by presenting information in a more intuitive and digestible format. The lecture will also cover the importance of selecting the right type of visualization for specific data types and audiences.
Introduction to Design Thinking
This lecture will focus on introducing the core principles and methodology of design thinking, guiding participants through a structured, iterative approach to creative problem-solving. It will cover the five stages: empathize, define, ideate, prototype, and test, emphasizing how each phase contributes to innovative solutions. The session will show how design thinking encourages out-of-the-box thinking while maintaining a user-centered focus. Participants will learn to apply this approach to real-world business challenges, driving innovation and aligning solutions with customer needs.
Introduction to Engineering Risk Management
This lecture will focus on introducing the principles and foundations of Engineering Risk Management. It outlines key risk management concepts, including risk identification, assessment, and mitigation strategies. The lecture covers the differences between risks, issues, and uncertainties, along with their roles in project planning and execution. Additionally, it delves into the development of a comprehensive risk management plan and explores various frameworks like PMBOK, ISO 31000, and COSO ERM, providing a structured approach to risk management across different engineering projects.
Introduction to Products and Requirements
This lecture will focus on Design Thinking for Effective Business Analysis, introducing participants to the foundational concepts of design thinking, particularly how it can be applied to business analysis. Participants will explore how human-centered design fosters innovation and problem-solving within organizations. By incorporating empathy, ideation, and prototyping, this session will emphasize creating solutions that directly address customer needs while balancing organizational objectives.
Introduction to Project Quality Management
This lecture will focus on introducing participants to Project Quality Management, as outlined in the PMBOK® Guide. It covers key processes, tools, and techniques used in managing project quality, ensuring that deliverables meet customer requirements. Topics include defining quality, understanding its significance in project success, and the historical evolution of quality management practices. The course emphasizes the importance of data collection, continuous improvement, and employee involvement, as well as highlighting contributions from quality management pioneers like Deming, Juran, and Crosby.
Introduction to the Agile Mindset
This lecture will focus on cultivating an Agile mindset, essential for enhancing flexibility and responsiveness in project management. Participants will learn the core principles of Agile, such as adaptability to change, iterative progress, and delivering value early and continuously. The lecture will explore how embracing an Agile mindset fosters a culture of continuous improvement, encourages collaboration, and prioritizes customer needs. Attendees will also understand how Agile principles can streamline processes and help teams stay aligned with project goals in dynamic environments.
Journey Mapping: From Current State to Future Innovation
This lecture will focus on mapping the journey from an organization’s current state to future opportunities for innovation. It explores how businesses can use journey mapping to visualize processes, customer interactions, and key areas for improvement. Participants will learn techniques to transition from existing operations to more effective, innovative systems that enhance customer experiences and streamline operations. The session will provide insights into identifying gaps and opportunities for growth, making it a valuable tool for strategic business transformation.
Lean and the Engineer I
This lecture will focus on Lean and the Engineer, providing knowledge and skills necessary for engineering project management. It covers essential concepts such as creating Agile project charters, systems thinking, stakeholder engagement, and Agile modeling. The session emphasizes the Lean-Agile mindset, conflict resolution, and the role of engineers in optimizing workflows through tools like wireframes and Miro boards. The lecture also introduces Lean-Agile frameworks for enhancing communication and team alignment, equipping participants to manage engineering projects efficiently.
Manage Quality
This lecture will focus on the critical process of managing quality within projects, highlighting the tools, techniques, and best practices necessary to ensure that quality standards are met throughout the project lifecycle. It will introduce participants to the concepts of quality audits, affinity diagrams, and the House of Quality (HOQ) matrix, emphasizing how to translate customer requirements into technical deliverables. The session also covers the importance of proactive quality management, benchmarking, and the use of quality management tools to improve processes, products, and services.
Mapping Conventions and AI Risk Management Framework
This combined lecture will focus on Mapping Conventions and the AI Risk Management Framework. It covers the process of mapping organizational processes using symbols and conventions, which aids in transparency, governance, and risk management within a business environment. Additionally, the AI Risk Management Framework (AI RMF), a structured designed to mitigate risks associated with AI, will be highlighted as part of the session. The lecture emphasizes practical applications for both process mapping and managing risks in AI technologies.
Mastering Data Visualization Techniques
This lecture will focus on advanced strategies for transforming data into compelling visual formats, such as charts, graphs, and infographics. It will explore how to select the most appropriate visualization tools based on the type of data and the message to be communicated. Participants will learn how to leverage these visual techniques to clarify complex information, enhance decision-making, and create visuals that engage and inform stakeholders. Best practices for designing clear, impactful, and accessible visuals will be discussed, along with common pitfalls to avoid.
Methodologies and Practices
This lecture focuses on various risk management methodologies and practices, highlighting the use of tools like Monte Carlo simulation, decision trees, and sensitivity analysis. It covers how these methods can be applied to both qualitative and quantitative risk assessments. The session also explores best practices for integrating risk management with project management frameworks like PMBOK and Agile, ensuring effective risk identification, assessment, and response throughout the project lifecycle.
Modeling and Prototyping
This lecture will focus on introducing the concepts of Modeling and Prototyping in business analysis, explaining how these tools can help clarify complex information and facilitate communication between stakeholders. Participants will explore different types of models, such as decision requirement diagrams and state modeling, as well as various forms of prototypes, including wireframes, storyboards, and sketches. The lecture emphasizes the value of using these visual tools to elicit, validate, and verify requirements, ensuring that solutions are well-defined and aligned with business objectives.
Navigating Complexity
This lecture will focus on key aspects of business analysis, including creating a comprehensive Business Analysis Plan and leveraging core tools and techniques throughout the project lifecycle. Participants will learn about modeling, requirements traceability, and the business analyst’s role in a project. The lecture will cover how to proactively plan, incorporate critical components, and manage complexity using the BA framework. Techniques for eliciting and documenting requirements will also be introduced, along with prioritization and change management processes, ensuring that requirements are aligned with project objectives.
Organizational Change: Strategies for Effective Business Transformation
This lecture will focus on understanding the dynamics of organizational change within the context of business analysis. Participants will learn how to design and implement change management processes that align with organizational and environmental complexities. The session will delve into common resistance factors during change initiatives, how to anticipate and manage them, and the critical role of the business analyst as a change agent. Attendees will explore models like ADKAR and conduct practical exercises in creating a tactical change management plan, reinforcing the importance of clear communication and stakeholder involvement.
Organizational Factors
This lecture will focus on the significance of organizational factors in risk management, including human behavior, cognitive biases, and heuristics. It covers how individual behavior and organizational culture affect risk perception and decision-making. Additionally, it explores different types of cognitive biases like availability heuristic, anchoring, and overconfidence, and their impacts on risk assessment. The lecture also examines the role of organizational culture in risk-taking and risk-averse environments, and how aligning culture with risk management strategies can enhance overall effectiveness.
Organizational Needs Assessment and Gap Analysis
This lecture will focus on the "Organizational Needs Assessment" process, guiding participants through essential tools and methods for conducting a gap analysis. It will cover how to assess the current business environment, identify gaps in processes, and develop a comprehensive business case. The session will also highlight the use of context diagrams, cause-and-effect diagrams, and process maps to identify problem areas and solutions. Participants will learn how to create a needs assessment, perform a gap analysis, and propose actionable recommendations for improvement.
Overview of Project Scope Project Requirements
This lecture will focus on the fundamentals of Project Scope Management, which involves defining, validating, and controlling project scope throughout its lifecycle. It covers essential concepts like creating a Work Breakdown Structure (WBS), collecting and documenting stakeholder requirements, and managing scope changes to ensure projects stay aligned with objectives. Additionally, the lecture addresses the difference between product scope and project scope, emphasizing the importance of preventing scope creep. Participants will also explore tools like the Scope Management Plan and the Requirements Management Plan to maintain control over project deliverables.
Phase I: Plan Techniques
This lecture focuses on covering two key phases of project planning. Phase I (Plan Techniques), explores the benefits of project management, constructing business cases, and understanding the impact of organizational structures.
Phase II: The PM Mindset
Phase II (The PM Mindset) emphasizes leadership skills such as managing relationships, building trust, and fostering team collaboration without formal authority. It highlights practical tools like work breakdown structures and prioritization techniques, helping project managers align strategies with organizational goals.
Phase III: Strategic Scope Design
This lecture focuses on essential project planning strategies, covering topics such as implementing a project strategy, utilizing requirement prioritization techniques, and designing a comprehensive project scope statement. It also includes the creation of a Work Breakdown Structure (WBS) to define and manage project deliverables effectively.
Phase IV: Optimizing Project Success
In this phase, the lecture dives deeper into advanced planning techniques, such as using the triple constraint as a tool to balance scope, time, and cost, and applying stakeholder analysis techniques to ensure effective engagement and collaboration throughout the project.
Phase V: Comprehensive Project Planning: Estimation, and Scheduling
This lecture focuses on essential planning components such as risk identification and analysis, along with project estimation techniques to foresee and mitigate potential challenges. It also covers project scheduling, which ensures timelines are structured and adhered to for project success.
Phase VI: Comprehensive Project Planning: Estimation, and Scheduling – Part 2
This phase dives into managing change and resistance through the Four Ps framework (Purpose, People, Process, and Power), offering strategies to handle resistance during project execution, ensuring smoother transitions and effective project implementation.
Phase VII: Strategy Realization
This lecture will focus on Execute (continued) covering crucial topics like Monitoring and Controlling Progress, Managing Variances, and ensuring Benefit Realization throughout project execution. It also addresses Project Closure Implementations, emphasizing the importance of wrapping up projects efficiently. Additionally, the lecture highlights the significance of Achieving and Sustaining Benefits long after project completion. To conclude, there is a session on Lessons Learned, featuring a guest speaker, which helps capture valuable insights and improvements for future projects.
Phase VIII: Strategy in Practice
This lecture will focus on applying strategic lessons and insights gathered from previous projects to refine processes and enhance future performance. It will emphasize the importance of continuous improvement by identifying successful strategies, areas for enhancement, and how to implement these findings into project planning. By doing so, the lecture aims to help participants cultivate a learning culture within their teams, driving sustainable success and fostering a proactive approach to handling challenges in future projects.
Plan Quality Management
This lecture will focus on Plan Quality Management, a core component of project management, outlining the process of identifying quality requirements for both projects and deliverables. It highlights critical tools, techniques, and outputs such as expert judgment, cost of quality, and quality metrics. Participants will gain insights into creating a Quality Management Plan (QMP), exploring seven essential quality tools like flowcharts and control charts. Emphasis is placed on the importance of Cost of Quality (COQ), ensuring both compliance with standards and customer satisfaction throughout the project lifecycle.
Planning to Replan: Adaptable Planning Strategies
This lecture will focus on developing flexible and adaptable planning strategies that allow teams to respond to changing circumstances quickly. It will cover techniques like rolling wave planning and iterative planning, which help teams stay agile and responsive during project execution. Participants will learn how to anticipate potential challenges, adjust their plans dynamically, and ensure operational resilience. The lecture will emphasize how to balance long-term goals with short-term adaptability to achieve consistent project success in uncertain environments.
Practical Insights into Process Mapping
This lecture will focus on Practical Insights into Process Mapping, analyzing real-world case studies to illustrate the benefits of process mapping in various industries. It will explore how process mapping can improve visibility, efficiency, communication, and problem-solving within organizations. The session also highlights best practices for implementing effective process mapping, such as defining project scope, involving stakeholders, and ensuring accuracy. Attendees will gain valuable insights from examples in industries like healthcare, finance, and manufacturing.
Principles of Adaptive Planning
This lecture will focus on Adaptive Planning in Agile project management, teaching teams to continually refine plans as new information becomes available. It introduces techniques like Fist-of-Five voting for decision-making and emphasizes progressive elaboration—adjusting estimates and schedules as project details emerge. The concept of relative sizing helps teams estimate work based on comparisons, rather than fixed time frames. Participants will learn how Agile frameworks allow for mid-course corrections, managing expectations, and updating project plans to ensure flexibility and responsiveness.
Principles of Effective Data Visualization
This lecture will focus on the essential principles that make data visualization clear and impactful. It will emphasize simplicity, ensuring that visuals are easy to interpret without overwhelming the viewer. Accuracy will be highlighted as a critical aspect, ensuring data is represented truthfully. The lecture will also explore the importance of audience-appropriate design, tailoring visuals to different stakeholders for maximum understanding and engagement. Participants will learn how to create visuals that convey actionable insights while avoiding common design mistakes.
Prioritizing Requirements
This lecture will focus on the essentials of prioritizing requirements in project management, emphasizing the importance of aligning them with business strategy, product decisions, and market needs. Participants will learn techniques for ensuring a shared understanding among stakeholders and accounting for dependencies, risk, cost, and urgency during prioritization. Various methods, such as dot voting and the importance-urgency matrix, will be introduced to evaluate and rank requirements effectively. Additionally, the session will highlight the role of complete requirements in successful prioritization for streamlined project execution.
Problem Detection and Resolution I
This lecture will focus on Problem Detection and Resolution Part 1, where we will explore the crucial aspects of identifying and addressing issues within a project. We will begin by discussing the cost of change, emphasizing how early detection and resolution of problems can significantly reduce expenses and project delays. The session will cover common failure modes, helping you understand potential points of failure and how to mitigate them. We will also delve into the concept of technical debt, examining its impact on project quality and long-term sustainability. Finally, we will outline success strategies for effective problem detection and resolution, ensuring your projects remain on track and deliver optimal results. By the end of this lecture, you will be equipped with the knowledge and tools to proactively manage and resolve project challenges.
Problem Detection and Resolution II
This lecture will delve into Variance Analysis, a technique used to compare actual performance against planned or expected performance. We will explore how variance analysis helps in identifying areas of improvement or concern by analyzing the differences between actual outcomes and budgeted or standard costs. Additionally, we will discuss common mistakes made during variance analysis, such as overlooking underlying causes, focusing only on large variances, neglecting qualitative factors, and failing to communicate findings effectively. The session will also highlight the benefits of team solutioning, which leverages diverse perspectives and expertise to solve problems collaboratively, enhancing creativity, innovation, and decision-making. However, we will also address potential pitfalls of team solutioning, such as groupthink, dominance by certain members, and time-consuming processes, and discuss strategies to overcome these challenges. Finally, we will engage in a solutioning exercise, allowing teams to apply problem-solving techniques, collaborate on finding solutions, and build consensus on the best course of action, with a focus on effective facilitation and follow-up to ensure actionable outcomes.
Problem Detection and Resolution Techniques
This lecture will focus on Problem Detection and Resolution, introducing tools and techniques to detect issues early in Agile projects. Key topics include variance analysis, which measures how outcomes deviate from expected results, and distinguishing between common and special cause variation. It will also address team-based solutioning approaches to manage defects and obstacles, emphasizing the importance of continuous improvement and collaborative problem-solving to minimize the impact of issues on project timelines and quality.
Process Analysis and Improvement
This lecture focuses on Process Analysis and Improvement, discussing how to enhance operational efficiency by identifying process inefficiencies and bottlenecks. It introduces key concepts such as root cause analysis and tools like the Ishikawa diagram and Pareto analysis to systematically address underlying causes of inefficiencies. Additionally, the lecture covers methodologies like Six Sigma and Lean, particularly their application to continuous improvement in both manufacturing and non-manufacturing environments, providing a structured approach to improving and controlling processes.
Process Analysis
This lecture focuses on the importance of process analysis in improving business efficiency. It highlights how understanding bottlenecks and inefficiencies is critical before applying automation. The lecture also discusses challenges associated with blindly automating processes, such as over-reliance on technology and the dangers of automating inefficient operations. Key concepts include understanding the human factors in automation, the need for continuous monitoring, and ensuring that improvements are sustainable over time, especially in maintaining agility and meeting strategic objectives.
Process Mapping Methodologies and Approaches
This lecture focuses on process mapping methodologies and approaches essential for understanding and optimizing workflows. It covers various techniques like flowcharts, process diagrams, swimlane diagrams, and value stream mapping. These tools are used to visualize, analyze, and improve business processes by identifying inefficiencies, streamlining operations, and optimizing workflows. The lecture also emphasizes the importance of clean data flow diagrams and functional decomposition for breaking down complex processes. Mastery of these methodologies equips professionals with the skills to contribute to organizational efficiency and process improvement.
Process Mapping Tools and Technology
This lecture focuses on Process Mapping Tools and Technology used to streamline workflows and improve organizational efficiency. It covers advanced tools such as value stream mapping, swimlane diagrams, and flowcharts, which help in visualizing and analyzing processes. The session also introduces modern technologies that support process mapping, including software solutions that automate and enhance process visualization. By the end, participants will have a clear understanding of how these tools and technologies can be effectively applied to optimize business processes.
Product Ownership and Agile Business Analysis
This lecture will focus on defining services and goods, explaining their distinctions and interdependence in business contexts. It will cover how services are intangible, variable, and perishable, and introduce methods to overcome challenges like intangibility and perishability. Participants will explore service design strategies such as role-playing, storyboarding, and journey mapping to enhance the customer experience. The lecture will also discuss the importance of integrating front-stage and back-stage operations, with examples of how data-intensive services rely on process maps and service modeling for efficiency.
Project Closure
This lecture will focus on understanding the significance of project closure, highlighting the key reasons for formally closing out project activities. We will explore the importance of reviewing project performance, handing over deliverables, and releasing resources. The benefits of effective project closure will be discussed, emphasizing how it ensures project success, facilitates organizational learning, and optimizes resource utilization. We will delve into the components of project closure, including the completion of outstanding deliverables, final testing, obtaining stakeholder acceptance, and closing contracts. The session will cover conducting a post-implementation review (PIR) to assess project performance, identify successes and challenges, and document lessons learned.
Project Management - Its Role in the Organization
This lecture focuses on the role of project management within an organization. We will explore the definition of a project, emphasizing its value and the importance of effective project management. The session will differentiate between projects, programs, and portfolios, and delve into the project lifecycle. Additionally, we will examine the elements of a business case and compare project management (PM) with functional management (FM). Finally, we will discuss various organizational structures and their impact on project management, providing a comprehensive understanding of how projects are managed and executed in different business environments.
Project Quality Management
This lecture will focus on Project Quality Management, emphasizing its crucial role in ensuring project success. We will begin by discussing the importance of quality management and how it impacts overall project outcomes. The session will define what project quality management entails, including its principles and objectives. We will explore basic quality management tools, such as flowcharts, checklists, and Pareto charts, which help in identifying and addressing quality issues. The concept of Cost of Quality (CoQ) will be introduced, highlighting the costs associated with ensuring good quality versus the costs of failing to maintain it. Additionally, we will differentiate between Quality Assurance and Quality Control, explaining their distinct roles in the quality management process and how they contribute to delivering a project that meets or exceeds stakeholder expectations.
Project Risk Management
This lecture will focus on Project Risk Management, covering the entire risk management lifecycle within a project environment. It explores the critical steps of risk identification, risk assessment, and risk prioritization to ensure potential threats are recognized early. The session also emphasizes the importance of risk mitigation strategies, such as risk avoidance and transfer, as well as continuous monitoring and controlling risks throughout the project. Practical tools like risk registers and risk matrices are introduced, alongside case studies that showcase effective project risk management in real-world scenarios.
Project Schedule Management
This lecture will focus on Project Schedule Management, an essential component of effective project management. We will begin by exploring the fundamentals of project scheduling, including how to define and sequence project activities accurately. The session will cover various techniques for estimating activity durations and the importance of reserve analysis in accommodating uncertainties. We will guide students through the process of developing a detailed project schedule, ensuring all tasks are logically ordered and timeframes are realistic. Additionally, we will discuss the advantages of adopting agile methodologies for schedule flexibility and responsiveness. This comprehensive approach will equip students with the skills needed to create and maintain efficient project schedules.
Project Scope Definition and Strategy
This lecture will focus on the critical aspects of project scope definition and strategy. We will begin by understanding what project scope entails and why it is vital for project success. The session will explore different requirement methods used to gather and define project needs, with a special emphasis on the MoSCoW prioritization technique. We will discuss the key elements of a comprehensive scope statement, ensuring clarity and alignment of project objectives. The lecture will highlight the Work Breakdown Structure (WBS) as the foundational element for all project planning and execution activities. Finally, we will cover scope validation processes, ensuring that the project deliverables meet the defined requirements and stakeholder expectations.
Project Scope Definition
This lecture will focus on Defining Project Scope, highlighting the process of establishing clear boundaries for what is included and excluded in the project. It covers the Project Scope Statement, which details project deliverables, assumptions, constraints, and exclusions. The session also emphasizes the importance of stakeholder engagement during scope development and explains how the Project Charter and Business Case align with the scope statement. Additionally, the lecture explores scope management techniques like the Work Breakdown Structure (WBS) to ensure clarity and prevent scope creep.
Project Scope Management
This lecture will focus on Scope Validation, the process of obtaining formal acceptance of project deliverables from stakeholders. It covers the differences between Validate Scope and Control Quality, explaining how validation ensures completeness while quality control checks correctness. The session highlights the use of tools like inspections and group decision-making techniques for scope verification. It also discusses the importance of accepted deliverables, change requests, and keeping stakeholders informed through work performance information and project document updates.
Quality Control
This lecture on Project Quality Control will focus on defining control quality and its importance in maintaining project standards. Participants will explore various tools, techniques, and outputs of the quality control process, such as statistical sampling and inspections. The lecture will also cover the differences between precision and accuracy, prevention and inspection, as well as understanding control limits and tolerances. Additionally, key sampling methodologies will be introduced, explaining their role in quality assurance and decision-making for project deliverables.
Quality Management System
This lecture will focus on the foundational principles of Quality Management Systems (QMS), highlighting the importance of establishing an organizational framework to maintain quality standards. It introduces different global standards, such as ISO 9001, and explores Six Sigma methodologies for continuous improvement. The lecture will also cover the operational aspects of QMS, including procedures for quality control, document management, and audits. Participants will gain insights into integrating quality management into business processes to enhance operational performance and customer satisfaction.
Requirements Analysis and Design
This lecture will focus on refining the understanding of Requirements Analysis and Design in project management. It covers the essential components of specifying and modeling requirements, verifying and validating them, and defining requirement architecture. Participants will explore the difference between functional and nonfunctional requirements, analyze the potential value of solutions, and learn how to recommend the most effective solution. The lecture also emphasizes the importance of clear, testable, and concise requirement attributes, all aligned with organizational objectives and business needs for a successful project outcome.
Requirements Life Cycle
This lecture will focus on the Requirements Life Cycle, discussing key aspects such as traceability, maintaining requirements, and prioritizing them through methods like ranking and time boxing. It also emphasizes assessing and approving requirements changes by considering cost, schedule, and urgency. The session provides insights into managing requirements efficiently, ensuring they remain aligned with business objectives, and highlights techniques for gaining stakeholder agreement on proposed changes.
Requirements Modeling/Diagramming
This lecture will focus on the essential components of requirements modeling and diagramming, emphasizing how visual tools, such as process maps and Entity Relationship Diagrams (ERDs), can be used to analyze and represent business data. Participants will learn to identify entities, attributes, and relationships within a business narrative and apply them to create effective diagrams. The session also covers the benefits of using modeling as an analytical tool, showcasing its role in refining information, resolving data inconsistencies, and supporting better communication within teams.
Requirements for Experiences
This lecture will focus on Experience Requirements, emphasizing how user interactions can be designed to create meaningful and memorable experiences. It covers the key elements that make an experience flow, including clear goals, immediate feedback, and a balance between challenge and skill. The lecture explores different types of experiences, such as mindful, memorable, and transformative ones, and introduces frameworks for structuring these experiences effectively. Participants will learn methods for designing experiences that deeply engage users and leave lasting, positive impressions.
Resource & Communication Management
In this lecture on Resource and Communication Management Part 1, we will dive into the basics of organizational structures and their crucial role in project management. We’ll explore different types of organizational structures, uncovering their complexities and explaining why they are vital for effective project management. By understanding these nuances, project managers will gain the insights needed to navigate organizational challenges, ensuring project alignment with organizational goals and optimizing project performance. Additionally, we will discuss essential conflict resolution techniques, providing project managers with the tools to address conflicts effectively and foster teamwork, ultimately enhancing project outcomes.
Risk Identification and Assessment (Part 1)
This lecture will focus on identifying risks within a project and the importance of early risk assessment. It introduces the key techniques used for identifying potential risks, such as brainstorming, SWOT analysis, and root cause analysis. The session highlights the benefits of using these techniques to prevent project delays or failures, emphasizing proactive risk management. Practical examples are provided, such as the "if–then" risk statements and how to structure risk statements effectively. Tools like checklists and risk management software are also discussed for comprehensive risk identification.
Risk Identification and Assessment (Part 2)
This lecture focuses on Quantitative Risk Analysis, covering tools and methods used to estimate project risk, including the Delphi technique, sensitivity analysis, and Monte Carlo simulations. It emphasizes how to model task durations and costs, explore interrelationships between risks, and make informed decisions using Expected Monetary Value (EMV) and decision trees. The session concludes with practical case studies, showcasing how to apply quantitative risk assessments and risk matrices to prioritize risks and allocate resources efficiently in complex projects.
Risk Management
This lecture will introduce the foundational concepts of risk management, focusing on the initial stages of risk definition and identification. We will begin by defining what constitutes a risk in project management and how to effectively identify potential risks that could impact project outcomes. The session will guide students on writing clear and actionable risk statements and provide an overview of the comprehensive risk management process. We will explore how to develop a robust risk management plan, utilizing techniques such as SWOT analysis and fishbone diagrams to uncover and analyze risks. Additionally, we will discuss the creation and maintenance of a risk register, a critical tool for tracking and managing identified risks throughout the project lifecycle.
Risk Management II
This lecture, Risk Management Part 2, will delve deeper into the essential practices for managing project risks. We will start by discussing the importance of risk management and how it contributes to the overall success and resilience of a project. The session will differentiate between qualitative and quantitative risk analysis, explaining when and how each approach should be applied. We will introduce the probability/impact matrix as a tool for prioritizing risks based on their likelihood and potential consequences. Additionally, we will explore the decision tree technique for making informed choices under uncertainty. Finally, we will cover various risk response strategies, equipping students with the knowledge to effectively mitigate, transfer, avoid, or accept risks, ensuring a proactive approach to managing potential project challenges.
Risk Mitigation Strategies – Part 1
This lecture will focus on Risk Mitigation Strategies, emphasizing the importance of minimizing disruptions in project success. It introduces comprehensive approaches such as Risk Avoidance, Risk Reduction, Risk Transfer, and Risk Acceptance. Techniques like process improvements, quality control, redundancy, and the use of contracts and insurance for risk transfer are discussed. The lecture also covers methods for implementing risk controls, monitoring, and preventive measures, ensuring accountability and resource allocation in risk management.
Risk Mitigation Strategies – Part 2
This lecture focuses on advanced techniques for mitigating project risks. It covers the process of developing comprehensive risk mitigation plans, including steps such as risk identification and analysis, prioritization, strategy development, resource allocation, and monitoring. The lecture introduces real-world exercises like the Boston Marathon case to help students practice identifying risks, applying mitigation techniques, and responding to risks with various strategies such as avoidance, reduction, transfer, and acceptance.
Risk Monitoring and Control
This lecture will focus on Risk Monitoring and Control, exploring the importance of continuously tracking project risks throughout the project lifecycle. It covers techniques like continuous monitoring, periodic reviews, audits, and exception reporting. The lecture also introduces risk registers, their components, and how to set them up effectively. Additionally, it discusses tools for risk monitoring, such as risk management software and data analytics, and the importance of integrating risk monitoring with project management systems. Real-world exercises and case studies are included to solidify these concepts.
Risk Response Planning
This lecture explores the essential strategies for Risk Response Planning, focusing on types of risk responses such as avoidance, mitigation, transfer, and acceptance. It introduces frameworks for developing risk response plans and highlights the importance of contingency planning for high-risk scenarios. Practical case studies are used to demonstrate how to create and implement effective risk response strategies, ensuring that project threats are minimized and opportunities are maximized.
Scope Integration and Lessons Learned
The Scope Integration and Lessons Learned process focuses on combining all aspects of project scope management to ensure that the project remains aligned with its objectives. It involves integrating scope changes, validating deliverables, and managing any deviations from the original plan. Lessons learned are documented to capture insights on what worked well and what could be improved for future projects. This process helps in refining project management practices and ensuring continuous improvement through feedback from completed tasks and stakeholder input.
Scoping Requirements Work and Stakeholders
This lecture will focus on the critical aspects of scoping requirements and engaging stakeholders in the business analysis process. It introduces the importance of context diagramming, showcasing how business systems and stakeholders interact. Additionally, it emphasizes stakeholder mapping to understand roles, responsibilities, and influences. Through examples and diagrams, this session helps participants grasp the boundaries and scope of work within projects, enabling better alignment with stakeholders and clearer definition of project objectives.
Services and Goods
This lecture will focus on defining services and goods, explaining their distinctions and interdependence in business contexts. It will cover how services are intangible, variable, and perishable, and introduce methods to overcome challenges like intangibility and perishability. Participants will explore service design strategies such as role-playing, storyboarding, and journey mapping to enhance the customer experience. The lecture will also discuss the importance of integrating front-stage and back-stage operations, with examples of how data-intensive services rely on process maps and service modeling for efficiency.
Stakeholder & Cost Management
In this introductory lecture, we begin by exploring the stakeholder analysis process, a critical step in understanding the individuals and groups impacted by the project and their respective interests, expectations, and influence. Using stakeholder assessment methods such as stakeholder mapping and power-interest grids, project managers gain valuable insights into managing stakeholder relationships effectively. We then delve into the RACI (Responsible, Accountable, Consulted, Informed) matrix, a powerful tool for defining roles and responsibilities within the project team, facilitating seamless collaboration and decision-making. Next, we explore project cost management and discuss various cost management techniques. We elucidate the process of creating a budget, emphasizing the project manager’s responsibilities.
Stakeholder Analysis
This lecture will focus on stakeholder analysis in the context of business process engineering, particularly in Agile environments. It covers the importance of gathering process data, stakeholder mapping, and engagement techniques. The lecture explores conflict resolution within stakeholder dynamics and emphasizes the critical role of communication in project success. It also introduces tools like Agile modeling and wireframes, encouraging visual collaboration and decision-making. The session is designed to equip students with essential skills for analyzing, engaging, and collaborating with stakeholders in engineering projects.
Stakeholder Engagement Part 1
This lecture will focus on the adoption of agile methodologies in today's rapidly evolving business landscape, emphasizing their benefits in enhancing project flexibility, adaptability, and responsiveness to change. We will begin by exploring common reasons why stakeholders may hesitate to fully adopt agile practices, including resistance to change, lack of understanding, organizational culture barriers, and uncertainty about roles and responsibilities. The session will then delve into the principles of effective stakeholder engagement, such as open communication, active involvement, building trust, and fostering collaboration. Additionally, we will examine agile chartering and modeling techniques, including the creation of an agile charter, agile modeling with user stories and personas, and iterative planning approaches like sprint planning and backlog grooming. By understanding these concepts and techniques, organizations can overcome hesitations, foster effective collaboration, and achieve project success in the agile era.
Stakeholder Engagement Part 2
This lecture will continue our exploration of Stakeholder Engagement, focusing on advanced techniques and tools to enhance collaboration and project success. We will dive into various brainstorming methods and agile games designed to foster creativity and active participation among stakeholders. The session will also cover effective conflict resolution strategies to address and mitigate disagreements within the team. Additionally, we will examine participation decision models that facilitate inclusive and efficient decision-making processes. Finally, we will introduce burn down charts as a visual tool for tracking project progress and maintaining transparency with stakeholders. By mastering these techniques, you will be better equipped to engage stakeholders, resolve conflicts, and drive project success in an agile environment.
Stakeholder Engagement
This lecture focuses on Stakeholder Engagement within Business Process Management (BPM). It emphasizes the importance of involving key stakeholders at each stage of BPM initiatives to ensure that BPM activities resonate with organizational culture and objectives.
Stakeholder Engagement
This lecture will focus on introducing key concepts and tools for effective risk identification and assessment. It covers strategies for identifying potential risks early in project planning and presents assessment methodologies to analyze the likelihood and impact of these risks. Additionally, the lecture discusses techniques to categorize and prioritize risks based on their severity and explores how this risk analysis feeds into overall project management. The goal is to equip stakeholders with a structured approach to proactively mitigate risks before they become critical issues.
Stakeholder Engagement
This lecture on Stakeholder Engagement in Agile project management focuses on the importance of maintaining active involvement and collaboration with stakeholders throughout the project. It covers strategies for overcoming resistance, ensuring continuous engagement through Agile chartering, and addressing stakeholder concerns. Advanced techniques like conflict resolution, burn-down charts, and Agile games such as "Prune the Product Tree" and "Speedboat" are introduced to gather and prioritize stakeholder input. The lecture emphasizes the use of collaborative tools to address risks and opportunities, ultimately improving project success.
Stakeholder Management
This lecture will delve into the vital topic of stakeholder management within the realm of project management. We will start by examining the triple constraints of project management—time, cost, and scope—and their impact on stakeholder expectations and project success. The session will then explore various engagement strategies for effectively interacting with stakeholders, ensuring their needs and concerns are addressed throughout the project lifecycle. We will conduct a stakeholder analysis to identify and prioritize stakeholders based on their influence and interest. Additionally, we will introduce the power-influence grid as a tool to help project managers map out stakeholders, strategic engagement efforts, and maintain strong, productive relationships with all involved parties.
Stakeholders and Critical Success Factors
This lecture will focus on understanding stakeholders, critical success factors (CSFs), drivers, and triggers in the context of business process management (BPM). It covers different levels of management, their roles in BPM initiatives, and how they contribute to both high and low-impact projects. The session emphasizes the importance of business drivers and triggers in initiating BPM activities, detailing how they influence decisions, objectives, and outcomes.
Statistical Process Control in Practice
This lecture will focus on the practical application of Statistical Process Control (SPC) in quality management. It covers essential concepts like defining and understanding SPC, how to implement SPC within organizations, and monitoring processes to identify patterns. Participants will learn about different types of control charts (e.g., X-bar, R-charts) and how to interpret them to maintain process stability. The session also discusses sources of process variation and strategies to improve process control, aiming to enhance quality, increase productivity, reduce costs, and ensure consistent quality standards.
Team Performance
This lecture will focus on enhancing team performance within an agile framework. We will begin by understanding the key roles in Scrum, such as the Scrum Master, Product Owner, and Development Team, and how these roles contribute to overall team effectiveness. The session will delve into building agile teams, emphasizing the importance of fostering self-directing and self-organizing teams that can adapt and respond to change efficiently. We will explore the concept of Shu-Ha-Ri, a Japanese martial art principle applied to agile, which outlines the stages of learning and mastery. Additionally, we will discuss the use of agile charts, such as burn-down and burn-up charts, to track progress and improve team performance. By the end of this lecture, you will have a comprehensive understanding of how to develop and support high-performing agile teams.
Team Performance
This lecture will focus on building high-performing Agile teams by exploring key roles, such as the Scrum Master, Product Owner, and Development Team, and their responsibilities. It will introduce concepts like self-organizing and self-directing teams, emphasizing the importance of empowering team members to take ownership of their work. The lecture will also cover the characteristics of high-performing teams, including strong leadership, mutual accountability, and complementary skills. Techniques like Shu-Ha-Ri, Fist-of-Five voting, and strategies for managing distributed teams will also be discussed.
The Benefits of Process Mapping
This lecture will focus on the significant advantages of process mapping for organizations. It will explore how process mapping improves clarity by offering a visual representation of workflows, allowing teams to understand complex processes more easily. The lecture will also highlight how it enhances communication between teams by providing a shared framework for discussion and collaboration. Additionally, it will demonstrate how identifying bottlenecks and inefficiencies through process mapping can lead to more streamlined operations and increased overall efficiency. Real-world case studies will be used to illustrate these benefits.
The Divergent/Convergent Process
This lecture will focus on teaching participants how to leverage divergent thinking to generate a wide range of creative ideas and explore multiple possibilities. It will also cover convergent thinking, which involves narrowing down these ideas, refining them, and selecting the most effective solutions. The session will guide participants through this structured approach to problem-solving, encouraging innovative thinking while ensuring that the final decisions are practical, data-driven, and aligned with project goals.
Thriving in the Digital Age
This lecture will focus on the impact of digital transformation and how organizations can thrive in the modern age. It will cover the concept of business agility, emphasizing the importance of adapting to technological advancements, changing market dynamics, and consumer behavior. The session highlights how legacy systems and outdated management frameworks hinder growth and explores how adopting innovative methodologies and technologies such as Agile and Lean principles can foster a culture of continuous improvement, ensuring businesses remain competitive in the ever-evolving digital landscape.
Understanding Process Mapping
This lecture will provide a comprehensive introduction to process mapping, a critical tool for visualizing and analyzing workflows within an organization. It will cover key concepts such as identifying each step of a business process, categorizing tasks, and recognizing interdependencies between different functions. The lecture will highlight how process mapping helps organizations pinpoint inefficiencies, reduce bottlenecks, and optimize workflows. By providing a clear visual representation, participants will learn how to use process mapping to facilitate communication, improve collaboration, and drive process improvements across departments. Practical examples and techniques for creating accurate and effective maps will be explored to ensure participants can apply these concepts in real-world scenarios.
Value-Driven Delivery and Prioritization
This lecture will focus on ensuring that business operations and project management efforts are centered around delivering maximum value. Participants will learn how to prioritize tasks and initiatives that align most closely with customer needs and organizational goals. The lecture will explore techniques such as cost-benefit analysis, value-stream mapping, and MoSCoW prioritization, emphasizing how these methods help teams focus on high-impact activities. By fostering a value-driven approach, organizations can ensure that resources are allocated effectively and deliverables consistently meet or exceed expectations.
Value-Driven Delivery
This lecture will focus on Agile Value-Driven Delivery, emphasizing the core principle of prioritizing tasks that provide the most value to customers and stakeholders. It will explore how Agile teams assess value, focusing on delivering high-value features early to maximize business outcomes and minimize risks. Key concepts include customer-centric priorities, prioritization schemes like MoSCoW and Kano Analysis, and balancing value with risk management. Participants will learn practical strategies for executing projects that ensure the highest returns by consistently focusing on delivering value-driven outcomes.
Visualizing the Customer or User Journey
This lecture will focus on the process of mapping out a customer’s journey, from initial interaction through to post-purchase or post-service engagement. Participants will learn how to use visual tools like journey maps to track customer interactions, identify pain points, and highlight key moments of engagement. The lecture will also emphasize how these visualizations can reveal opportunities for improvement, helping businesses refine their customer experience strategies, enhance satisfaction, and better align with customer needs at each stage of the journey.
Visualizing the Project
This lecture is dedicated to visualizing the project and understanding the essential mindset and skills required for effective project management. We will delve into the project manager’s mindset, highlighting the importance of soft skills such as adaptability, resilience, and proactive problem-solving. We’ll then discuss the key competency skills that successful project managers must possess. The fundamentals of project integration will be covered, focusing on how to coordinate and combine project processes and activities. We will also examine the purpose of a business case, understanding how it outlines the benefits, costs, risks, and opportunities of a project, providing a solid foundation for decision-making. Additionally, we will define the objectives of the project charter, emphasizing its role in outlining project scope, objectives, stakeholders, and the authority of the project manager.
Work Breakdown Structure (WBS)
This lecture will focus on creating a Work Breakdown Structure (WBS), which is a crucial tool in project management. It introduces the concept of decomposing project scope into smaller, manageable components, ensuring each task contributes to the overall project goals. The session covers how to create a WBS dictionary, identify deliverables, and apply different approaches to WBS development. It also emphasizes stakeholder collaboration and the use of a Traceability Matrix to ensure all tasks align with business and solution requirements.